Our website address is: https://knightofsteel.com

This Privacy Policy applies to knightofsteel.com, owned and operated by Knight of Steel, a United States-based company. It describes how we collect and use the personal information you provide on our website. It also details your choices regarding our use of your information and how to access and update it.

What Personal Data We Collect and Why We Collect It

1. Collection and Use of Personal Information

We collect the following personal information from you:

  • Contact Information: Name, email address, mailing address, phone number (optional)
  • Billing Information: Credit card number (securely stored by our payment processor), billing address
  • Unique Identifiers: Username, account number (encrypted)
  • Optional: Company name (for business accounts)

We use this information to:

  • Fulfill your replica sword orders and send order confirmations.
  • Respond to your inquiries and customer service needs.
  • Send you a newsletter (with opt-out options) featuring exciting announcements and product updates about replica swords.
  • Improve our website and marketing efforts to better serve your interests in replica swords.
  • Administer your account or process refunds (if applicable).

2.Newsletter Opt-Out

We respect your control over your information. You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link included in each email or by contacting us at [email protected].

3. Testimonials

Sharing stories is a core value at Knight of Steel. We may showcase customer testimonials on our website, but only with your consent. You can always request to remove your testimonial and associated information by contacting us through our contact form.

4. Information Sharing

We take data security seriously and only share your information with trusted third parties who assist us in specific areas:

  • Service Providers: We collaborate with companies that help us with order fulfillment, customer service, and website operations. These companies are authorized to use your information only for those specific purposes and are bound by strict confidentiality agreements.
  • Third-Party E-commerce Provider: Our secure shopping cart is hosted by a reputable e-commerce solutions provider. They collect your billing information directly for order processing and do not use it for any other purpose.

5. Live Chat

For your convenience, we offer a live chat option on our website. Any personal information you provide during a chat will only be used to ensure excellent service for your replica sword inquiries and will not be used for any other purpose.

6. Correcting and Updating Your Information

We want to ensure your information is accurate and up-to-date. You can review, delete, or update your personal information at any time by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.

7.Privacy Policy Changes

As we strive to improve your experience, we may occasionally update this privacy policy to reflect changes in our practices. We will notify you by email or website notice before any material changes become effective. We encourage you to periodically review this page for the latest information.

7.Contact Us

If you have any questions or concerns about this Privacy Policy or your information, please don't hesitate to contact us:

Thank you for choosing Knight of Steel!